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Custom Service Representative Jedi

Company: MattressInsider.com
Location: Littleton
Posted on: November 17, 2021

Job Description:

Work from Home Customer Service Representative and Sleep AdvocateDo you love sleep? Are you a sleep connoisseur who understands that the right mattress and bed frame makes all the difference in the world?If so, you'll fit right in at Mattress Insider as our new work from home Customer Service Representative! Learn more about us at MattressInsider.com and keep reading to learn if this awesome job is right for you.Things You DON'T Like That You're Tired of at Your Current Job

  • Cubicle life
    • Smelling what your co-worker ate for dinner last night as it reheats in the office microwave
      • Commuting
        • Working with mean or annoying people
          • Not knowing what you're doing
            • Not being appreciated for everything you do
              • Working long, extra hours and doing other people's jobs without being paid for itThings You DO Like That You'll Get When You Work for Mattress Insider
                • Working in your pajamas (or whatever you want to wear)
                  • Commuting from your bed to work without leaving your home
                    • Talking (but you're also a fantastic listener)
                      • Helping people (especially helping them sleep better)
                        • Fun, nice people who actually care about you
                          • Laughing
                            • Learning
                              • Having a nice boss who you can talk to anytime
                                • Full training so you always know what you're doing
                                  • Discounts
                                    • More paid time off than the national average
                                      • Full benefits as a W-2 employee - health, dental, vision, and life insuranceWhat You'll Do in This 100% Work from Home Position
                                        • Talk to people and make them happy
                                          • Help people via phone, email, or online chat by providing customer service solutions and alternatives
                                            • Collaborate with sales and management teams
                                              • Communicate with our warehouse to resolve shipping and warranty-related issuesYou Have These Skills and Knowledge Already (And if You Don't, You're Ready to Learn)
                                                • Prior sales or customer service experience (preferred but not required)
                                                  • Experience taking inbound sales or customer service phone calls is a bonus
                                                    • Excellent written and verbal communication skills
                                                      • Reliable, proactive, self-starter
                                                        • Positive attitude
                                                          • Access to a quiet home office environment
                                                            • Confidence in using Windows and learning associated software, including but not limited to Google Workspace (Gmail, Drive, etc.), Slack, CRMs, etc.
                                                              • Type at least 40 words per minute
                                                                • A sense of humor (we enjoy having fun!)
                                                                  • Resident of CO (this is a 100% work from home position, but you do need to be a CO resident)Some Things You Should Know About UsWe've been in business since 2008 as an online mattress retailer specializing in making mattresses that normal (boring) mattress companies don't want to bother with. Need a mattress in the shape of Texas? We've got you (yeah, we did that).We're a close-knit team of Coloradans from all different walks of life, and we all genuinely enjoy working together! Mattress Insider has been featured on the Inc. 5000 list of fastest growing US companies and the CO Business Magazine Top Companies list.We're growing rapidly and our team is expanding. If you love sleep, helping people, working from home, and working with a great group of people, then apply for our Customer Service Representative position!Even if you're concerned you might not meet the qualifications, apply anyway! We want to hire real people who are looking for an incredible work environment. In other words, if you're the right fit for the team, we'll teach you everything you need to know so you can grow and be happy.How to ApplySend us your resume and cover letter, and be sure to include the town you'll be working from since this job is only open to CO residents. We can't wait to learn about you!Job Type: Full-timePay: From $15.00 per hourBenefits:
                                                                    • Dental insurance
                                                                    • Employee discount
                                                                    • Health insurance
                                                                    • Life insurance
                                                                    • Paid time off
                                                                    • Paid training
                                                                    • Vision insurance
                                                                    • Work from homeSchedule:
                                                                      • 8 hour shift
                                                                      • Day shift
                                                                      • Monday to Friday
                                                                      • No nights
                                                                      • Weekend availabilityApplication Question(s):
                                                                        • Are you willing to undergo a background check, in accordance with local law/regulations?
                                                                        • What is the airspeed velocity of an unladen swallow?Education:
                                                                          • High school or equivalent (Required)Experience:
                                                                            • Customer Service: 1 year (Preferred)
                                                                            • Sales: 1 year (Preferred)Language:
                                                                              • English (Required)License/Certification:
                                                                                • Driver's License (Preferred)Work Location:
                                                                                  • One locationWork Remotely:
                                                                                    • YesWork Location: One location

Keywords: MattressInsider.com, Littleton , Custom Service Representative Jedi, Sales , Littleton, Colorado

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