UDR: Sales Representative
Company: udr
Location: Littleton
Posted on: February 24, 2021
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Job Description:
Job DescriptionUDR, Inc. is hiring customer centric Sales
Specialists, as we expand our Centralized Sales Team at our
corporate office in Highlands Ranch, CO. If you have a passion for
sales and thrive on crafting an exceptional customer experience,
then we want you on our team! We offer ongoing education
opportunities to encourage the skillset development of our
employees and have a validated culture of enhancing the growth and
advancement of their individual career goals. We are proud to
announce the promotion of 124 employees through June 2020, that's
an average of 21 associates promoted per month. We believe our
employees are the organization's most important asset. We offer a
comprehensive benefit package, Company matched 401(k), vacation and
personal time (up to 10 vacation days, 6 sick days, 4 personal
days, and 1 floating holiday per year) plus company observed
holidays, discounts to live in our best-in-class communities,
tuition reimbursement, company sponsored events, community service
days, and our annual President's Club held in Las Vegas, honoring
our associates for their exceptional customer service and
operational excellence. UDR, Inc., an S& P500 company, is one of
the nation's largest owners and managers of residential apartment
communities. Become a part of a company that is the industry leader
of transformational change and operational innovation! www.Udr.Com
GENERAL SUMMARY OF DUTIES: Responsible for business-to-consumer
outbound lead follow-up to prospective renters. Accountable for
relationship-building with key stakeholders in property operations.
Adheres to a high standard of lead management best practices as
outlined by Management. Highly organized and efficient individual
who can close sales and bring in revenue. ESSENTIAL FUNCTIONS: *
Complete outbound new lead follow-up to prospective renters via
text, email and phone. Heavy focus on engaging prospects in leasing
conversations at assigned UDR communities. * Inform prospects about
the apartment communities' selling features and match prospective
renters to apartment homes that meet their specifications. Must be
capable of overcoming objections, cross selling, and upselling
floor plans and/or communities whenever possible. * Set
appointments for prospects to tour communities. * Work successfully
in an autonomous capacity adhering to strict weekly/monthly sales
metrics. Comfortable working at a desk/computer for 8 hours a day
in office. * Balance a high volume of new lead outreach alongside
ongoing conversations with new/existing prospects. Employ
meticulous detail orientation. * Effectively work within a Lead
Management System to document all prospect interactions,
create/utilize prospect journeys and schedule future follow ups. *
Follow lead management best practices at all supported properties.
* Ensure follow through on engaged prospects until considered "
Lost." Manage time efficiently responding to new leads on the same
day they are created or to existing leads as they respond to
automated outreach. * Work with the marketing team to create new
follow up automations to better enhance the sales process. * Work
closely with the on-site property sales teams to lease apartments.
Utilize online leasing to secure applications from prospects via
the website. Contribute directly to the actualization of
budgeted/targeted occupancy goals. * Assist in the screening/lease
creation/signing process on all new applications adhering to Fair
Housing and UDR regulations. * Update supported properties' selling
documents on a biyearly basis. Gather property Knowledge Base,
inclusive of: floorplans, property/unit amenities, contact list,
pet policy, property maps, application/leasing funnel, amongst many
other touch points. * Establish rapport with on-site sales
associates at assigned properties across a diverse asset-quality
and geographic region. Facilitate a culture of cross-collaboration
between the corporate Centralized Sales team and the on-site
property sales teams. * Provide exemplary customer service to both
prospective renters, as well as, the on-site sales teams that
manage UDR apartment properties. Balance the needs of internal and
external customers. * Identify strategic opportunities for
department growth and innovation. * Perform other duties as
assigned or as necessary. EDUCATION AND EXPERIENCE: * Bachelor's
Degree or equivalent combination of education and experience
required. * Minimum of two years' experience with demonstrated
Sales experience is required. * Customer relationship development
experience is required. * On-site Property Management experience is
a plus. UDR Inc. is an Equal Employment Opportunity Employer.
Benefits Offered: Medical, Dental, Vision Plans Medical Flexible
Spending Account Dependent Care Spending Account Supplemental Term
Life Insurance Voluntary Cancer Insurance Supplemental Short-Term
Disability Insurance / AD& D Insurance Voluntary Long Term Care
Insurance 401(k) Plan with company match Pay Range: $21.93/hr.
(minimum)
Keywords: udr, Littleton , UDR: Sales Representative, Sales , Littleton, Colorado
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