IT Support Technician (local travel)
Company: Eureka Process, LLC
Location: Littleton
Posted on: May 25, 2023
Job Description:
***This is a Hybrid position; some days in office, some days
travelling to client sites, some days WFH (after training is
completed)***Is your current IT job boring? Looking for a company
that has "Fun" as part of their core values? C Squared Computer
Consulting Inc has a "Fun Committee" dedicated to making sure this
value is fulfilled and practiced. We are a family-oriented
organization looking to add another valuable member to our team of
professionals. With the core values being centered around
relationships, personal growth, openness, and FUN embedded in the
company culture, we invite you to join us as a valued member of our
team!Our core values are what drive us every day:
EmpathySincerityFunOpennessLearningThe Position:The IT Support
Technician is responsible for remote and onsite service and support
needs for our clients. This relates to all technology, including
workstations, servers, printers, networks, and vendor-specific
hardware and software. Qualified candidates MUST have the ability
to communicate to clients and co-workers at both technical and
non-technical levels. Ideal candidates are self-directed,
innovative, organized, flexible, and can consistently maintain our
high-quality standards. The desire and drive to build and maintain
customer relationships is a key function of this role.
-Qualifications:
High school diploma required;
Associate's degree or higher desiredCertifications desired: A+
Network+Work Experience:
3 years IT experience required; 5
years desired1 Year MSP experience desiredAdditional knowledge,
skills, and responsibilities:
Ownership of assigned
tasksCoordination of service via phone and email using our PSA
systemBeing able to adapt and learn quicklyAbility to develop
relationships with clients and internal staffFollow process and
identify possible improvementsTime management skillsExceptional
written and verbal communication skillsTechnical services and
support at the network level: WAN and LAN connectivity, routers,
firewalls, and securityImplement and support disaster recovery
solutions.Support services for Microsoft-related technologies:
Windows Server and desktop, Office/Microsoft 365, SharePoint,
Teams, etc. -HR Information:
Salary: $70,000-$75,000/year;
negotiable with experienceHybrid position; some days in office,
some days travelling to client sites, some days WFH (after training
is completed)100% Employee Healthcare premiums paidOptional Dental
coverage availableSimple IRAPTO accruedSick leavePOV travel mileage
reimbursement -Powered by JazzHR
Keywords: Eureka Process, LLC, Littleton , IT Support Technician (local travel), Professions , Littleton, Colorado
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