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Senior Network Technician

Company: Onepath
Location: Littleton
Posted on: January 11, 2022

Job Description:

1Path is seeking a Senior Network Technician for our customer in Littleton, CO.Job Description:Five years of experience as a Network Technician. CCNA or CCENT certification preferred (but not required). Performs identified Move/Add/Change (MAC) activity to include all required network modifications both physical and logical. May include moving/adding connections in network closets and terminating port connections at the end location (desk/office/conference room, etc.). May include necessary changes within the switch to accommodate port activation.Perform as first responder to ITSM and Service Now problem tickets. Can include a variety of duties to include customer contact, problem identification, and research, taking corrective action, acquiring additional support, documentation, and problem closeout.Support other network personnel as required with the installation/modification of network infrastructure and components. Support during off-hours and weekends may be required for maintenance windows and break/fix.Monitors, controls, and isolates problems in a data communications network. Monitors all network activity. Activates/deactivates network lines according to established schedules. May perform first- and/or second-level problem determination - first level is help desk.Interfaces with users and/or network vendors.Sets up and tests a variety of systems and hardware components prior to field deployment. Analyzes failed equipment according to established methods or procedures and determine whether equipment is repairable in-house or must be returned to the vendor for repair. Performs standard repairs and tests of components or equipment that can be repaired in-house. Tests incoming repaired items from vendor to ensure that repairs were properly done. Ensure compliance with standard IT security rules and regulations.Physically install network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinets including:Logically configure network switches and tools/testing devices.Complete patching of circuits into switches.Perform network closet clean-up, switch port optimization, and survey work as needed.Operate network test equipment (layer 1-3).Monitor and take appropriate action from network alerts generated from management tools.Administer ITSM / Service Now network ticket queue. Respond, update, and close Remedy incident tickets (break/fix and service requests).Support network break/fix actions to restore service to customers. Meet network SLA and performance measurements.Must have good customer interface communication skills. Take initial Tier 1 calls from customers and/or help desk.Administer network asset tool to help assist in data integrity.Administer network drawings and documentation tools.Support after-hour network change control maintenance windows as needed.Assist with other network personnel to maintain well organized network equipment storage areas.Assist with network equipment RMA activities as needed.Update and maintain AutoCAD and Visio drawings.Qualifications:Secret Security Clearance is requiredPrevious experience in IT or other related fields Fundamental knowledge of networking, hardware, and softwareAbility to prioritize and multitaskStrong troubleshooting and critical thinking skillsMust be detail-oriented and able to work within deadlinesPerform advance Cisco switch configuration from command line layer 2 and layer 3 configurations involving expert knowledge of the Cisco IOS IN AN ENTERPRISE environment. This includes knowledge of HSRP, RPVST, EIGRP, BPDUs, Vlans, Trunks, and VTP. Working experience of at least 3 years of hands on.Advanced troubleshooting of complex switching problems for Spanning tree, vlans, ether channel and layer 3 routing protocols OSPF, EIGRP and BGP.Work with facilities for new build-outs of office spaces and new site for Network cabling Fiber, cooper, power, cabinets, racks and data closets.Work on budgeting, pricing out quotes and comparing quotes from cabling / electrical venders. This will include interacting with the customer and vendors on a daily basis.Over 3 year Working experience of Cisco Wireless support of WAPs and WLCs in lightweight mode running multiple SSIDs and WLANS.Advanced knowledge of Single mode, Multi-mode fiber, copper, cat 6 and other layer 1 cabling troubleshooting including use of TDR and Fluke testers.Consistent with its duty to provide and maintain a workplace that is free of recognized hazards, effective January 1, 2022 1Path requires employees to be vaccinated against COVID-19 as a condition of employment. Reasonable accommodations will be considered.1Path is a true end-to-end workplace technology provider. As a trusted integrator for over 15 years, 1Path is the single source for comprehensive support for our clients: from the design/build stage through 24x7 monitoring and account management. We provide comprehensive workplace technologies, from fire alarm and structured cabling to electronic security, audiovisual, and wireless networking, with better engineering and focused field management.Our company foundation is built on Integrity, Excellence, Accountability, and Teamwork. These four core values support our vision and shape our culture. We live by them every day, measure our success, and continually grow. At 1path we want our employees to have fulfilling careers and we commit to our employees by offering competitive benefits, compensation, and development opportunities.

Keywords: Onepath, Littleton , Senior Network Technician, Professions , Littleton, Colorado

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