Lead System IT Analyst-Remote
Company: Lumen
Location: Littleton
Posted on: February 24, 2021
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Job Description:
About LumenLumen is guided by our belief that humanity is at its
best when technology advances the way we live and work. With
450,000 route fiber miles serving customers in more than 60
countries, we deliver the fastest, most secure global platform for
applications and data to help businesses, government and
communities deliver amazing experiences. Learn more about Lumen?s
network, edge cloud, security and communication and collaboration
solutions and our purpose to further human progress through
technology at news.lumen.com, LinkedIn: /lumentechnologies,
Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram:
@lumentechnologies and YouTube: /lumentechnologies.Job SummaryThe
International IT team needs a well rounded individual who is able
to wear multiple hats. The main responsibility of this person will
be to work with International customers or stakeholders to
understand their business needs, their processes, prioritize
capabilities, provide expert technical direction, create the
solution vision and roadmap, design processes, define requirements,
create features, partner with IT architects to design
complex--solutions, and guide work and international teams through
the intake to delivery process. Solution Mgmt has explicit--content
authority--to take responsibility for continuously defining,
prioritizing, and validating requirements. Since the International
team relies on multiple Solution Trains to deliver capabilities,
this person will laise with multiple Solution Managers, Product
Owners, Development Leaders and NA partners to ensure capabilities
are delivered to EMEA, APAC, and LATAM stakeholders. Working
closely with development, in short, integrated learning cycles,
Solution Management bring the voice of the customer to the
developers. Solution Management prioritizes work using Weighted
Shortest Job First (WSJF), schedule Features and Capabilities for
Release--using the Roadmap, validate customer response, and
provides fast feedback. The Main Responsibilities* Works with
International EPIC Owners, PM's, STE, stakeholders and end users*
Gather and understand business and user needs & validates solutions
across a large range of business systems* Understands processes and
design new processes and solutions in partnership with other
Solution Managers and IT architects* Understands & support
portfolio work* Manage & prioritize the flow of work* Lead and
participate in a matrixed team of global--employees to meet
business objectives and service levels* Lead group projects and
decisions, ensuring that the right problem is solved efficiently*
Participate in peer reviews of data analyses, process
documentation* Prepare executive summaries and actionable
recommendations from detailed and complex analyses* Owns Solution
Vision and Roadmap Solution Backlog, Pricing, ROI* Collaborate with
Release Mgmt* Content authority over Capabilities and Features*
Backlog refinement* Understands Solution Enablers * Collaborates
with other teams to share impact of projects to international
users; prepares international users for participation in projects
where impacted* Analyze vendors' software terms and conditions to
determine alignment with business and user requirements. Recommend
terms and conditions that provide the greatest flexibility now and
in the future* Develop and improve best practices for achieving
Software Asset Management objectives; automate tasks to improve
efficiency--where appropriate; influence others to adopt best
practicesQualifications* 5+ years--experience in business analysis*
5+ years experience in project or program management* 5+ years of
experience designing IT solutions* Skilled at data analysis*
Excellent communication skills* Abilitiy--to work with
cross-functional team and external vendors* Requires minimal
supervision to manage multiple priorities,--applies independent
judgment to accomplish objectives* Demonstrated strong and positive
interpersonal talents; able to interact with and influence people
from all disciplines; able to balance persuasiveness and
assertiveness to build relations while meeting objectives.*
Self-awareness of skills and awareness of organizational impacts*
Preferred: Experience in International Business* Bachelor's or 8+
years of relevant experienceRequisition #: 241402EEO StatementWe
are committed to providing equal employment opportunities to all
persons regardless of race, color, ancestry, citizenship, national
origin, religion, veteran status, disability, genetic
characteristic or information, age, gender, sexual orientation,
gender identity, marital status, family status, pregnancy, or other
legally protected status (collectively, ?protected statuses?). We
do not tolerate unlawful discrimination in any employment
decisions, including recruiting, hiring, compensation, promotion,
benefits, discipline, termination, job assignments or
training.DisclaimerThe above job definition information has been
designed to indicate the general nature and level of work performed
by employees within this classification. It is not designed to
contain or be interpreted as a comprehensive inventory of all
duties, responsibilities, and qualifications required of employees
assigned to this job. Job duties and responsibilities are subject
to change based on changing business needs and conditions.
Keywords: Lumen, Littleton , Lead System IT Analyst-Remote, Professions , Littleton, Colorado
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