Patient Care Coordinator
Company: UnitedHealth Group
Location: Littleton
Posted on: September 15, 2023
Job Description:
Opportunities with New West Physicians. -Bring your passion for
health care to New West Physicians in Colorado, a team committed to
providing excellent service to every patient---every time. We're
not only one of the largest physician groups in Colorado with 21
offices throughout the Denver Metro area - we're also part of
Optum, a nationwide family of over 53,000 dedicated physicians
working together to help people live their healthiest lives. That
means we're backed by the resources of a global health care
organization working to help people live healthier lives and help
make the health system work better for everyone. New West
Physicians has received national awards for providing high quality
health care in Colorado. - -It's all possible because of our highly
qualified, board-certified family practice and internal medicine
physicians, hospitalists, cardiologists, gastroenterologists,
psychiatrists, endocrinologists, neurologists, physiatrists,
physician assistants, nurse practitioners - and more. If this
sounds like the place for you, it's time to take a closer look at
New West Physicians and discover a path to -your life's best work.
(sm)The -Patient Care Coordinator -greets and registers patients in
a prompt, pleasant and helpful manner, as well as instructs,
directs, and schedules patients and visitors. - The receptionist
receives cash payments from patients, issues receipts and posts
cash payment data.Schedule: Monday - Friday from 8:00 am to 5:00 pm
(position may require early hours pending business needs)
-Location: 13402 W. Coal Mine Ave Ste 300, Littleton, CO
80127Primary Responsibilities:
- Assist in answering incoming phone calls in a prompt and
professional manner
- Return calls as appropriate
- Connect and disconnect answering service, and follow up on
messages received from answering service
- Assist in taking phone messages in a concise and complete
manner
- Ensure phone calls will not be left on hold for excessive
periods of time
- Assist "unscheduled" emergencies to the point that medically
trained personnel may take over
- Greet and check in patients in a courteous and friendly manner,
verify and update necessary information in the medical record
- Check patient's balances and account status. - Refer to patient
representative as needed
- Assist patients with ambulatory difficulties
- Verify all demographic and financial information on established
patients
- Obtain and receive information necessary for the preparation of
a new patient record
- Enter patient data in the computer, and scan the insurance card
and driver's license in Allscripts
- Receive payments from patients and issue receipts including
reconciling daily cash and cash drawer
- Schedule appointments and verify prior to the scheduled
time
- Other responsibilities as assignedWhat are the reasons to
consider working for UnitedHealth Group? - - Put it all together -
competitive base pay, a full and comprehensive benefit program,
performance rewards, and a management team who demonstrates their
commitment to your success. -Some of our offerings include:
- Paid Time Off which you start to accrue with your first pay
period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health
Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC
Insurance, etc.)
- More information can be downloaded at: -You'll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
- High School Diploma/GED (or higher)
- 1+ years of customer service experience with strong
communication both in person and via phone
- Beginner level of proficiency in Microsoft Office -Preferred
Qualifications:
- 1+ years of experience with electronic health records
- 1+ years of office administrative / receptionist / clerical
experience in a medical environment
- 1+ years of related healthcare experience, including scheduling
experience
- 1+ years of experience handling and triaging of telephone calls
and a multi-system phone line
- Knowledge of medical terminology
- Ability to handle cash and to count money at high volumes
including mathematical computations -Colorado Residents Only: -The
hourly range for Colorado residents is -$16.00 to $31.44. Pay is
based on several factors including but not limited to education,
work experience, certifications, etc. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives. -At UnitedHealth Group, our mission is
to help people live healthier lives and make the health system work
better for everyone. We believe everyone-of every race, gender,
sexuality, age, location, and income-deserves the opportunity to
live their healthiest life. Today, however, there are still far too
many barriers to good health which are disproportionately
experienced by people of color, historically marginalized groups,
and those with lower incomes. We are committed to mitigating our
impact on the environment and enabling and delivering equitable
care that addresses health disparities and improves health outcomes
- an enterprise priority reflected in our mission.Diversity creates
a healthier atmosphere: UnitedHealth Group is an Equal Employment
Opportunity / Affirmative Action employer, and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law.UnitedHealth Group -is a drug
- free workplace. Candidates are required to pass a drug test
before beginning employment. -#Red, #RPO
Keywords: UnitedHealth Group, Littleton , Patient Care Coordinator, Other , Littleton, Colorado
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