IT Support Associate

Company: Mariani Enterprises, LLC
Location: Littleton
Posted on: May 25, 2023

Job Description:

*GROW YOUR CAREER WITH OUR TEAM!* Mariani Enterprises, LLC has an opening for a full-time IT Support Associate to work in our Littleton, CO location.

*ABOUT MARIANI ENTERPRISES, LLC:*

Mariani Enterprises, LLC has built its business across more than 60 years and three generations, establishing itself as the industry leader in residential landscape. Headquartered in Lake Bluff, Illinois, Mariani's reputation for impeccable design creativity, build excellence and high touch service puts them in their own category. Their work grows out of their mission-to create and maintain unique, quality environments for the benefit of their clients and community. The results include long-standing, multi-generational client relationships, career development opportunities across all disciplines, best of class certifications (ISO 9001) and industry accolades (NALP, ASLA, ILCA, PLN, LUXE RED, etc), and exponential market growth now happening nationwide. Add in Mariani's exceptional work culture and their growth potential is unsurpassed.

*POSITION SUMMARY:*

This position provides technical and administrative support for technologies used by the business. The role will concentrate on the administration and support of IT technology, including but not limited to desktop applications, telephony, networking, line-of-business applications, 3rd party services, and computer hardware. This role will require developing and maintaining an adequate knowledge of existing hardware and software in use.

*ESSENTIAL DUTIES AND RESPONSIBILITIES:*

The essential functions of this position include, but are not limited to, the following:


* Follow company policies, procedures, and work standards.

* Assist in providing computer/network support relating to software and hardware problems reported by associates.

* Provide computer/network support relating to software and hardware issues reported by users.

* Appropriately responds to issues in a timely manner and with resolution or course of action.

* Install new software applications or hardware on user endpoints, servers and coordinating assistance from third parties when necessary.

* Configuring new users in Active Directory, Office 365, and various Business Systems.

* Manage mobile device inventory, provisioning, and provide support.

* Follow company policies, procedures, and work standards.

* Maintain an adequate level of knowledge of operating system and application software being used to provide high levels of support to associates.

* Assist in installation of workstations and printers on the network.

* Work with vendors to help resolve technical issues.

* Report all relevant information to the management team.

* Perform miscellaneous related duties and other duties as assigned,

* Occasional travel to other locations for project, training, and support purposes.

* Arrive for each workday on time and prepared.


*EDUCATIONAL REQUIREMENTS:*


* *HS Diploma*


*KNOWLEDGE AND SKILL REQUIREMENTS:*


* 1-3 years of experience in a Microsoft Windows end user support environment.

* Demonstrate strong knowledge of IT principles and functions.

* Demonstrate proficiency in performing systems administration.

* Demonstrate proficiency in Microsoft Office.

* Familiarity with Microsoft Windows server and workstations.

* Technical certifications, Associate, or Bachelor's Degree in Information Technology or related field of study a plus+.

* Familiarity with Network switches and firewalls a plus+.

* Familiarity with Office 365 cloud technologies a plus+.


*WORKING CONDITIONS:*

Work requires intermittent physical activity including standing, reaching and prolonged periods of sitting and working extensively at a computer terminal. Responsibilities may require evening and weekend work in response to internal and external client needs and deadlines.

*BENEFITS FOR FULL-TIME ASSOCIATES:*


* 401(k) plan with company match

* PPO health insurance

* Dental insurance

* Vision insurance

* FSA

* Long-Term Disability and Life Insurance

* Paid time Off

* 7 paid Holidays per year including discretionary year end holiday shut-down

* Tuition Reimbursement (after one year of service)


For more information about Mariani, please visit our website at www.marianilandscape.com.

Mariani is an Equal Opportunity Employer. M/F/D/V


Job Type: Full-time


Benefits:

* 401(k)

* 401(k) matching

* Dental insurance

* Health insurance

* Health savings account

* Life insurance

* Paid time off

* Tuition reimbursement

* Vision insurance

Experience level:

* 2 years

Schedule:

* 8 hour shift

* Monday to Friday


Work Location: Hybrid remote in Littleton, CO 80120

Keywords: Mariani Enterprises, LLC, Littleton , IT Support Associate, Other , Littleton, Colorado