Technical Support Specialist

Company: Vivos Therapeutics Inc
Location: Littleton
Posted on: January 23, 2023

Job Description:

Work for Vivos Therapeutics, Inc. We're Great Place to Work Certified!
Vivos Therapeutics, Inc. is seeking a Technical Support Specialist for our Littleton, CO office. The Tech Support role is responsible for helping staff install, repair, and maintain equipment.
The Technical Support Specialist duties include:

• 
  
• Using the service ticketing system to manage and document service requests
  
• Responding in a timely manner to incoming help requests
  
• Coordinating the requisition of new equipment and parts for repairs
  
• Installing and repairing enterprise software
  
• Monitoring state of company equipment and coordinating preventative maintenance
  
• Interfacing with the Network Administrators for support needs outside of the ticketing system
  
• Reviewing, interpreting and designing ongoing business reports and their requirements
  
• Researching and/or analyzing data
  
• Building appropriate and useful reporting deliverables
  
  • 
    
  • High school diploma or GED equivalent
    
  • Specialized training/certifications (like A+) preferred
    
  • A technical degree is a plus
    
  • 5 years in a Tech Support role
    
  • Ability to lift up to 55 pounds
    
  • Ability to stand on your feet up to 8 hours a day
    
  • Reliable transportation
    
    Vivos offers a competitive benefits package including Medical, Dental, Vision, Life Insurance, PTO and 401K.
    Vivos Therapeutics' mission is to rid the world of obstructive sleep apnea (OSA). We recognize that OSA doesn't just affect one race, gender, age, religion, gender identity, sexual orientation, physical or mental ability, and perspective. Our company is committed to building a workforce that reflects that diversity. We want to build a company where everyone feels empowered to bring their full, authentic selves to work and we know that diverse teams are better teams.PI201835341

Keywords: Vivos Therapeutics Inc, Littleton , Technical Support Specialist, Other , Littleton, Colorado