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Front Office Support Staff

Company: AllHealth Network
Location: Littleton
Posted on: November 25, 2022

Job Description:


AllHealth Network is growing! We are seeking motivated individuals to be a part of our Team in the full-time (40 hours a week) position of Support Staff to support all of our office locations. This person must be willing to work at any of our locations in Highlands Ranch, CO. The Support Staff will assist in performing administrative support tasks and coordinating office practice, including front desk duties. If you are passionate about what you do and want to make a difference, please apply!Hours:To be discussed in the interview.Job Purpose:
Assists the assigned work site in performing administrative support tasks and coordinating office practices, including front desk duties.Goals and Objectives:

  • Provide excellent customer service to both internal and external clients
  • Provide efficient and timely work outcomes related to day to day duties
  • Provide timely and clear communication to internal and external customers to ensure high level of customer service
  • Complete accurate and timely documentation related to customer needs and communicationReporting Relationships:
    This person will report to:
  • Center for Strength AdministratorDuties and Responsibilities:
  • Greet clients and visitors in a prompt, courteous manner. Assist client with the check-in process
  • Answer telephone calls, write and/or email messages and provide detailed responses to requests for information and services. Ensure front desk has coverage during critical business hours as directed by supervisor/manager
  • Maintain positive and professional working relationships with clients, peers, other agencies, and the general public
  • Maintain a clean and safe working environment that maintains HIPAA compliance
  • Organize and maintain office materials to include notifying supervisor/manager and/or staff responsible for ordering supplies when inventory is low
  • Implement updated and new processes in a professional and timely manner
  • Communicate issues with process, work flow, client care or any other area that affects the agency, in a professional and timely manner, to direct supervisor/manager to initiate possible improvements
  • Notify supervisor/manager of scheduling needs and/or requests in a timely manner in order to ensure adequate office coverage. Contact supervisor/manager by phone to notify of illness or emergency situation that prohibits employee from working scheduled shift. Obtain approval for time off from supervisor/manager
  • Follow all AllHealth Network and Center for Strength policies and procedures
  • Complete all required trainings as listed in Relias Learning (both online training and face-to-face training) within required timelines
  • Perform other duties as required within the scope of the position and the experience, education, and ability of the employeeKey Technical Skills and Knowledge:
    A. Education: High school diploma or equivalent, with specific training in business / secretarial sciences
    B. Experience: Minimum of one year of office experience. Data entry and word processing knowledge is required.
    C. Skills: Typing at 50 wpm, 10-key calculators by touch, and filing. Familiarity with multiple-line telephone systems, voicemail, copiers and fax machines. Computer literacy required.
    D. Other: Ability to lift equipment and supplies up to 15 lbs.Salary: $17 - $20 an hourThe base salary range represents the low and high end of the AllHealth Network salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, merit, and the ability to embody the AllHealth Network mission and values. The range listed is just one component of AllHealth Networks' total compensation package for employees. Other rewards may include short-term and long-term incentives as well as a generous benefits package detailed below.Benefits & Perks for Employees Working 30 hours or more:First, you would be joining on of Denver's Top Places to Work! We are honored to receive this amazing designation and we know it is recognition from our engaged staff who believe they are taken care of, listened to, and believe they are part of something bigger.Our facility is approved by the Colorado Health Service Corps (CHSC), and we offer our employees the opportunity to participate in our Loan Repayment Program. Additionally, we provide a comprehensive compensation and benefits package which includes:

  • Positive, collaborative team culture
  • Competitive compensation structure
  • Medical Insurance, Dental Insurance, Basic Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts
  • Retirement Savings 401k, company match up to 50% of the first 6% contributed
  • Excellent Paid Time Off & Paid Holidays Off
  • Additional Benefits
    AllHealth Network is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Keywords: AllHealth Network, Littleton , Front Office Support Staff, Other , Littleton, Colorado

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