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Animal Services Field Supervisor

Company: Arapahoe County
Location: littleton
Posted on: May 3, 2021

Job Description:


Arapahoe County is in search of an Animal Services Field Supervisor. If you enjoy making a positive difference in the lives of citizens and animals in our community, this position is for you! We are looking to hire a capable leader to supervise our dedicated team of Animal Services Officers and manage the day-to-day operations of our Animal Services Program. We are seeking a leader who is a versatile and relentless learner, adapting quickly when facing new problems and maintaining confidence in his/her abilities; someone who is open to change and analyzes both successes and failures for continuous improvement. The ideal candidate will have strong people skills, excellent communication skills, and will be an inspiring and energizing mentor for our team.

The Animal Services Field Supervisor is a new position recently created. This position serves as the immediate supervisor for the Animal Services Program, overseeing operations and supervising three Animal Services Officers. In addition to daily program oversight, this position performs the full range of functions as an Animal Services Officer. The position is assigned rotation after-hours for on-call emergency response for 24-hour/365-day coverage, and is subject to working weekends and holidays. Employees do receive compensation for on-call coverage. The work of the position is split approximately 50% supervisory and 50% Animal Services Officer work.

Arapahoe County's Department of Public Works and Development (PWD) is an American Public Works Association Accredited Agency, the first County in Colorado to obtain this status. We offer a competitive salary and benefits package, meaningful work, and a flexible and supportive work environment.

Some of the benefits of working for PWD include:

* 15 days (120 hours) of paid vacation per year * 12 paid holidays (96 hours) and 2 additional floating holiday (16 hours) per year * 12 days (96 hours) of paid sick leave per year * Training and development opportunities to help you grow in your professional career * Comprehensive health insurance and retirement plans


* All candidates interested in being considered for this position are asked to submit a cover letter and a writing sample as part of your application.The writing sample should be a recent case report or other relevant writing sample prepared by the candidate. These documents should be submitted as attachments to the application.


* This position was is being re-posted at this time. Candidates who applied under the original posting (4255) will continue to receive consideration and do not need to re-apply.


The following duty statements are illustrative of the essential functions of the job and do not include other non essential or marginal duties that may be required. The County reserves the right to modify or change the duties or essential functions of the job at any time.


* Manages the day to day operations of the Animal Services program and staff by providing leadership, direction, and technical expertise, as well as ensuring staffing level coverage. Determines and adjusts job assignments; evaluates and updates procedures; ensures ongoing employee development; resolves employee relations issues and ensures adherence to policies and guidelines. Coaches, supports and guides staff in making challenging enforcement decisions. Coordinates well with others to develop goals and accomplish both personal and program growth and progress. * Implements strategic goals, develops and coordinates community outreach and resource efforts, drafts and executes contracts and agreements, and invoices for services provided as directed by and in conjunction with the Zoning and Animal Services Manager (ZASM). Creates a vision or goal for the program and communicates it in a way that motivates others to implement, then moves plans forward toward a specific course of action. Communicates effectively with a range of stakeholders, to represent ideas, seek input, and take appropriate action. Additionally, coordinates disaster response resources (currently identified as the County Animal Response Team, or CART) under the general direction of the ZASM. * Provides support to, and collaborates with, other internal and external agencies such as, but not limited to: the Sheriff's Department, the Arapahoe County District Attorney's Office, Arapahoe County Zoning, neighboring Animal Control Agencies and Animal Shelters, the Department of Agriculture, and other animal welfare/sheltering organizations. * Performs the full range of functions as an Animal Services Officer with specific duties as follows: * Performs a wide variety of administrative and field duties associated primarily with the enforcement of the Arapahoe County Animal Services Resolution, Colorado Revised Statutes (C.R.S.), and enforcement of codes for any jurisdictions served by contract. * Responds to calls for service regarding public safety concerns and the enforcement of the Arapahoe County Animal Services Resolution. Handles and maintains control over a variety of animals to include domestic pets, livestock, and wildlife. Ensures the use of safety procedures and equipment when handling possible aggressive, diseased, injured or deceased animals. * Investigates complaints pertaining to violations of the Animal Services Resolution and takes appropriate action to resolve the violation and/or conflict. Resolution may include educating or serving warnings, penalty assessments, or summonses. Ensures compliance with dog licensing/rabies vaccination requirements. * Rotates working in the office, as a call taker and dispatcher, receiving calls and complaints. Evaluates and researches information, educates callers, and dispatches and assists other officers out in the field. Assists Public, by phone or in person, to answer general animal safety, welfare, and regulation questions. * Investigates animal bites and places suspect animal(s) under quarantine. Assists Tri-County Health Department with quarantine observations involving animal to human bites or wildlife to animal/human incidents. * Documents through the appropriate data systems all details of a case. Prepares and submits appropriate court documentation to the court records department. Provides follow up with the District Attorney's office to ensure resolution with cases submitted. Provides testimony in scheduled court cases. * Responds to emergencies involving animals during normal business hours or as needed during on-call shifts. Needs may require impounding and transporting the animals for sheltering and/or veterinary care and follow-up with pet owner's family members. * Promotes the Animal Services program to citizens, homeowners, schools, and other agencies through one-on-one education or through group presentations


* Ability to manage, support, and develop staff in all areas of responsibility. * Ability to communicate effectively orally and in writing, as well as follow written and oral instructions. * Knowledge of best practices for animal control and welfare in a comprehensive local government animal services program. * Ability to use discretion and comprehensive reasoning surrounding regulation enforcement and thoroughly document all actions in relation to enforcement and supervisory work. * Knowledge in the techniques used in the handling of domestic and wild animals under conditions stressful to the animal, including animals that may be aggressive, injured, sick or deceased. * Ability to represent Arapahoe County in court proceedings, including preparing necessary documentation and communicating with legal counsel, law enforcement, and district court representatives. * Knowledge of and ability to interpret and enforce animal control and welfare state and local laws, including knowledge of legal and courtroom procedures.


* Accountability * Accessibility * Inclusivity * Integrity



* High School Diploma or GED equivalent is required. * Associate's degree, Bachelor's degree, or equivalent coursework in animal science, criminal justice, public administration, or related fields is preferred.


* Three or more years of animal control or code enforcement experience is required. * Previous experience in a supervisory or lead position is preferred.

Any equivalent combination of education and work experience that satisfy the requirements of the job may be considered.


* Position requires successful completion of pre-employment background checks (criminal records and/or work and personal reference checks) and Motor Vehicle Record (MVR). * Position requires passing pre-employment physical capabilities exam, drug screen, and strength tests. * Possession of a valid, Colorado Class "R" driver's license or ability to obtain within two (2) weeks of appointment is required. * Will be required to obtain Colorado Animal Control Officer certification (County provides training), through the Colorado Federation of Animal Welfare Agencies (CFAWA), within first year of employment. * Will be required to obtain and maintain commission as a Bureau of Animal Protection Agent (BAP), as per industry standards and needs of the Animal Services program, in a timeframe determined by the Zoning and Animal Services Manager.

Supplemental Information


* Work is generally 50% field work and 50% office and administrative work. * Personal protective equipment, tactical pants, boots, and County logo attire are provided for field work.


* Patrols for stray, aggressive, or injured animals and responds to citizen complaints (Light to Medium) * Maintains up-to-date records and files on animals collected and cases worked (Light) * Removes dead animals, transporting and disposing of properly, including apprehending, lifting and carrying animals (Light to Heavy) * Removes and impounds stray animals (Light to Medium) * Responds to emergency calls, such as animal cruelty complaints, aggressive dog complaints, animal bites, and stray animals (Light to Medium) * Performs such other related duties as may be assigned (Light) * Issues citations. Testifies in court. (1Light)


The following are some of the physical demands commonly associated with this position.

* STANDING/WALKING/RUNNING: Dealing with public, chasing stray animals. * SITTING: Vehicle patrol, report writing, dealing with public. * LIFTING/CARRYING: Equipment, live and dead animals, food, water, traps and cages. * HANDLING: Domesticated and feral animals, wildlife, birds, reptiles, bats, etc. * PUSHING/PULLING: Kennel, vehicle and equipment maintenance. Handling animals. * REACHING/HANDLING: Lifting traps and cages, animal foods. * FINE DEXTERITY: Ability to handle small animals. * KNEELING/CROUCHING: In locating and capture of animals. * CRAWLING: In tight, cramp spaces to rescue, trap or capture animals. * BENDING/TWISTING: Ability to bend and twist in the rescue and capture of animals. * CLIMBING/BALANCING: Ability to scale walls, fences and other obstacles. * VISION: Ability to distinguish colors. * HEARING/TALKING: Ability to hear and determine direction of sound. * FOOT CONTROLS: Ability to maintain balance.


Occasionally: Activity exists less than 1/3 of the time.

Frequently: Activity exists between 1/3 and 2/3 of the time.

Constantly: Activity exists more than 2/3 of the time.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (i.e. uploading or attaching documents to your online application), call NEOGOV technical support at 855-524-5627. Helpful hints: if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.

Keywords: Arapahoe County, Littleton , Animal Services Field Supervisor, Other , littleton, Colorado

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