Medical Assistant Supervisor - Columbine Family Practice

Company: OnPoint Medical Group
Location: Littleton
Posted on: October 18, 2020

Job Description:

Job Description Columbine Family Practice is looking for a Medical Assistant Supervisor to join the team! Columbine Family Practice is part of the OnPoint Medical Group network of clicnis. The back office Medical Assistant Supervisor is required to perform all duties of the Medical Assistant and functions as the direct manager to the Medical Assistant staff. Also, the supervisor acts as a liaison between management and staff. The Medical Assistant Supervisor assists with patient care and providing first level counseling to staff. This position typically works Monday through Friday 8-5p but varying hours during the week and Saturdays may be needed to meet business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING The following statements are illustrative of the essential duties of the job and do not include other nonessential or peripheral duties that may be required. We retain the right to modify or change the essential and additional functions of the job at any time. 1. Responsible for supervising all Medical Assistant staff. 2. Creating and maintaining scheduling for Medical Assistant staff. 3. Responsible for hiring staff to fill staff needs by scheduling and conducting interviews. 4. Demonstrates competency and professional responsibility in the medical assistant role 5. Administers progressive discipline in coordination with the Practice Manager 6. Conduct performance evaluations for the Medical Assistants 7. Acts based on constructive performance evaluations through staff development and keeps Practice Manager apprised of personnel issues 8. Coaching Medical Assistant staff on personal performance and creating actions plan if necessary in conjunction with the Practice Manager. 9. Maintains confidentiality when interacting with patients, families, personnel and the public 10. Responsible for onboarding education and annual education of Medical Assistants 11. Demonstrates positive public relations image with team, peers, patients and visitors by presenting a positive, helpful attitude 12. Responsible for following up on inaccuracies made by the medical assistant in the electronic medical record 13. Maintains a neat, clean and functional work station 14. Has working knowledge and location of policy and Procedure manuals: • Safety • Infection control • Administration • MSDS manual • Disaster • Clinic/Practice-specific to manual 15. Plans and conducts team meetings as required 16. Completes required certifications; becomes proficient in clinic systems and procedures, and maintains knowledge in all policies, practices and procedures. 17. Maintains certifications per state guidelines 18. Must demonstrate knowledge of the rationale of appropriate patient care and evaluate current staff on knowledge appropriate patient care. 19. Follows all OSHA and CLIA standards, policies and procedures 20. Follows all HIPAA standards, policies and procedures 21. Performs duties to achieve or exceed established service standards. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education/Experience • Must be a graduate of an accredited Medical Assistant (MA) • Maintain certifications per state guidelines • Nationally recognized as a Certified Medical Assistant (CMA) strongly preferred • Strong computer skills required. EMR experience preferred • 3+ years of MA experience required • At least 1 years as a Medical Assistant Lead/Supervisor preferred • Current CBLS card Preferred Education/Experience • 5+ years of experience as a Medical Assistant • IV Certification preferred • Bilingual • Athenahealth practice management system CUSTOMER SERVICE EXCELLENCE • Provide customer service in accordance to clinic mission • Demonstrate ability to be courteous and respectful when interacting with patients and family members • Maintain patient confidentiality in accordance to policy and procedure and HIPAA requirements • Enact proper chain of command for patient complaints LANGUAGE SKILLS • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations • Ability to write reports, business correspondence, and procedure manuals • Ability to effectively present information and respond to questions from groups of managers, patients, and the general public MATHEMATICAL SKILLS • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY • Ability to define problems, collect data, establish facts, and draw valid conclusions • Ability to interpret an extensive variety of technical instructions in math

Keywords: OnPoint Medical Group, Littleton , Medical Assistant Supervisor - Columbine Family Practice, Other , Littleton, Colorado