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QA Manager

Company: Computershare
Location: Littleton
Posted on: October 14, 2020

Job Description:

Description - External We have a unique opportunity for someone to contribute their talents and strengths as a Quality Assurance Manager. A COMPANY TO BE PROUD OF At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 12,000 people around the globe are entrepreneurial and innovative, serving 25,000 clients and customers with precision and reliability because they count on us to deliver, every time. Computershare (ASX CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services. Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the worldrsquos leading organizations use us to streamline and maximize the value of relationships with their investors, employees, creditors and customers. Computershare is represented in all major financial markets and has over 12,000 employees worldwide. DIVERSITY IS A STRENGTH Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped wersquoll be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed. OUR VALUES Our key values ndash Certainty, Ingenuity and Advantage ndash drive everything we do you can count on us to deliver with precision and reliability, every time. We look beyond todayrsquos problems to find tomorrowrsquos solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals. A ROLE YOU WILL LOVE The role is a member of the Application Development leadership team. Responsible for establishing the vision and direction for Software Quality Assurance, as well as for directing the day-to-day operations of the people that execute on the vision for the portfolio of software applications, data and supporting frameworks. They will have responsibility for end-to-end, ETL and integration testing, and provide input to performance and automation, for internally developed and 3rd party software applications. They will manage team efforts to ensure technically modern quality assurance processes are applied as we mature our quality capabilities and continue the path to implement quality automation technologies and processes to deliver reliable and intuitive client facing applications. This person will collaborate closely with SW Development, Data Development and Automation teams to assess application needs, support prioritization efforts, define resource allocation and plan quality assurance timelines. Primary Accountabilities Responsible for establishing a software quality assurance system and team that promotes quality delivery and management of applications, data and related frameworks Mature the overall strategy and management for the software quality assurance team Manage QA resources in an Agile environment, ensuring Scrum teams have appropriate end-to-end QA coverage in support of their development efforts Create, measure, and report on key metrics for the performance of the SQA team, as well as the quality health of the various product lines Leverage resources to assure adequate test coverage and establish best practices Lead QA resources in the implementation of test strategies and by bringing in progressive testing concepts that focus on efficiency and quality Own quality issuebug documentation and processes, ensuring that standard processes are being followed, and reporting are in place. Act as a playercoach and bring leadership and guidance to the software quality team across all facets of manual testing efforts, with input to automation Create a sense of accountability across the software quality organization to foster a culture that owns all misses and uses them to drive future process improvements Motivate all team members to deliver high quality projects within time and budget Responsible for staffing, career development and mentoring of the team Encourage and be a role model for Computersharersquos lsquoBeing Purplersquo. Other duties or tasks as assigned by management. WHAT WE NEED FROM YOU Required Able to work at many levels, including serving as a QA lead and working with the leads of other disciplines to increase the impact on delivery Proven experience in providing andor reviewing time estimates, technical recommendations, and proposed test solutions based on technical and business requirements Experience overseeing and directing the development of new test frameworks and applications to ensure the implementation of end-to-end test solutions Experience managing a critical test organization including, defining, training, enforcing and executing standards and compliance, results-based delivery, root cause analysis and defect prevention techniques, testing tool standards and reports, and SQA knowledge management and training Can create a Testing Architecture discipline and resources to lead test strategy development for enterprise and complex systems, define test environment and test data requirements, and develop and executes a global reliability and test strategy. KEY QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, andor ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience Required Bachelor's degree (B. A.) from four-year college or university or one to two years related experience andor training or equivalent combination of education and experience. 3 years of QA Engineering management experience 5 yearsrsquo experience working and influencing in a cross functional team Expert knowledge of common, industry leading testing methodologies Working knowledge of performance testing and benchmarking AgileScrum Experience Experience with TFSADO and other teamQA management tools Working knowledge of DevOps and Continuous IntegrationContinuous Delivery 3 years of experience transforming manual test team members to highly effective, automation centric team members 3 years working knowledge of automation frameworks and automation best practices Knowledgeable of cutting-edge testing techniques and trends, implementing the technologies and ensuring high quality products on projects Experience with SQL and .NET technologies Demonstrated experience with all aspects of unit testing, QA testing and user acceptance testing Demonstrated experience with technical design, reviews, and leadership for the design and implementation of enterprise applications Strong communication skills, adept at communicating to all levels of the organization. Preferred B.S. or B.A. in Computer Science, Business or related discipline or equivalent work experience preferred. 8 years of varied experience in Information Technology is preferred. 9 years of demonstrated experience in a Quality Assurance analyst position is preferred. 4 years of demonstrated experience in a Lead Quality Assurance analyst position is preferred. Experience with other Microsoft technologies a plus Experience ideally in one of the following industries stock, finance, loans, home mortgages andor banking industry a plus. Travel Required It is expected that this position may include travel up to 5 of the time. This is subject to change based on many factors, including business needs. Language Ability Ability to readcomprehend simple instructions, short correspondence, and memos write simple correspondence effectively present information in one-on-onesmall group situations to customers, clients, and other employees of the organization Mathematical Ability Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the environment is moderate Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sedentary work Exerting up to 10 pounds of force occasionally andor a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. REWARDS AS UNIQUE AS YOU A choice medical insurance plans designed to meet your needs Dental Vision insurance Life Disability insurance Flexible spending and health savings accounts Employee Stock Purchase Plan Paid time off - Yoursquoll accrue 3 weeks your first year Nine Holidays 1,000 Employee Referral Program Wellness programs Matching 401(k) Tuition Reimbursement Banking and investments plans Rewards and recognition programs Employee discounts for wellness, auto homeowners insurance, wireless service and morehellip

Keywords: Computershare, Littleton , QA Manager, Other , Littleton, Colorado

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