Centralized Sales Specialist
Posted on: September 16, 2020
UDR, Inc. is hiring customer centric Sales Specialists, as we
expand our Centralized Sales Team at our corporate office in
Highlands Ranch, CO. If you have a passion for sales and thrive on
crafting an exceptional customer experience, then we want you on
our team We offer ongoing education opportunities to encourage the
skillset development of our employees and have a validated culture
of enhancing the growth and advancement of their individual career
goals. We are proud to announce the promotion of 124 employees
through June 2020, that---s an average of 21 associates promoted
per month. We believe our employees are the organization's most
important asset. We offer a comprehensive benefit package, Company
matched 401(k), vacation and personal time (up to 10 vacation days,
6 sick days, 4 personal days, and 1 floating holiday per year) plus
company observed holidays, discounts to live in our best-in-class
communities, tuition reimbursement, company sponsored events,
community service days, and our annual President's Club held in Las
Vegas, honoring our associates for their exceptional customer
service and operational excellence. UDR, Inc., an S&P500
company, is one of the nation's largest owners and managers of
residential apartment communities. Become a part of a company that
is the industry leader of transformational change and operational
innovation www.udr.com GENERAL SUMMARY OF DUTIES: Responsible for
business-to-consumer outbound lead follow-up to prospective
renters. Accountable for relationship-building with key
stakeholders in property operations. Adheres to a high standard of
lead management best practices as outlined by Management. Highly
organized and efficient individual who can close sales and bring in
revenue. ESSENTIAL FUNCTIONS: Complete outbound new lead follow-up
to prospective renters via text, email and phone. Heavy focus on
engaging prospects in leasing conversations at assigned UDR
communities. Inform prospects about the apartment communities---
selling features and match prospective renters to apartment homes
that meet their specifications. Must be capable of overcoming
objections, cross selling, and upselling floor plans and/or
communities whenever possible. Set appointments for prospects to
tour communities. Work successfully in an autonomous capacity
adhering to strict weekly/monthly sales metrics. Comfortable
working at a desk/computer for 8 hours a day in office. Balance a
high volume of new lead outreach alongside ongoing conversations
with new/existing prospects. Employ meticulous detail orientation.
Effectively work within a Lead Management System to document all
prospect interactions, create/utilize prospect journeys and
schedule future follow ups. Follow lead management best practices
at all supported properties. Ensure follow through on engaged
prospects until considered---Lost.--- Manage time efficiently
responding to new leads on the same day they are created or to
existing leads as they respond to automated outreach. Work with the
marketing team to create new follow up automations to better
enhance the sales process. Work closely with the on-site property
sales teams to lease apartments. Utilize online leasing to secure
applications from prospects via the website. Contribute directly to
the actualization of budgeted/targeted occupancy goals. Assist in
the screening/lease creation/signing process on all new
applications adhering to Fair Housing and UDR regulations. Update
supported properties--- selling documents on a biyearly basis.
Gather property Knowledge Base, inclusive of: floorplans,
property/unit amenities, contact list, pet policy, property maps,
application/leasing funnel, amongst many other touch points.
Establish rapport with on-site sales associates at assigned
properties across a diverse asset-quality and geographic region.
Facilitate a culture of cross-collaboration between the corporate
Centralized Sales team and the on-site property sales teams.
Provide exemplary customer service to both prospective renters, as
well as, the on-site sales teams that manage UDR apartment
properties. Balance the needs of internal and external customers.
Identify strategic opportunities for department growth and
innovation. Perform other duties as assigned or as necessary.
EDUCATION AND EXPERIENCE: Bachelor---s Degree or equivalent
combination of education and experience required. Minimum of two
years--- experience with demonstrated Sales experience is required.
Customer relationship development experience is required. On-site
Property Management experience is a plus. UDR Inc. is an Equal
Employment Opportunity Employer.
Keywords: UDR, Littleton , Centralized Sales Specialist, Other , Littleton, Colorado
Didn't find what you're looking for? Search again!