Advanced Video Engineer II - Core Video Ops

Company: SPECTRUM
Location: Littleton
Posted on: September 10, 2020

Job Description:

Job Description: The Advanced Video Engineer will be responsible for troubleshooting, resolving and documenting issues within a large, customer-facing, broadband network environment. DUTIES AND RESPONSIBILITIES * Actively and consistently support all efforts to simplify and enhance the customer experience * Basic configuration and support of advanced video equipment (e.g. VOD, controllers, multiplexing, digital transport, edge QAM). * Work with Engineering to design and test system designs. * Develop, design and implement electronic systems including audio, video and other multimedia equipment. * Identify, resolve and escalate as required operational and design issues through data analysis and recommend solutions to make systems more efficient. * Work with the field on the implementation of network related projects and other standardization efforts. * Work with vendors and Engineering to resolve issues and design flaws. * Perform detailed problem diagnosis, track and update problems in trouble ticketing system. * Develop problem resolution procedures required to meet serviceability requirements. BASIC / MINIMUM QUALIFICATIONS * Bachelor's degree in Computer Science, Engineering or related field and or / equivalent work experience * Minimum three (3) years of engineering work experience * Minimum two (2) years of CATV and/or video delivery/transport systems experience * Minimum two (2) years of experience with IP and MPEG Protocol Analyzers ADDITIONAL JOB QUALIFICATIONS * Knowledge of Microsoft Outlook, Excel and Word * Experience with Microsoft Visio or equivalent design software * Working knowledge of Arris (DAC) and/or CISCO (DNCS) video delivery systems * Knowledge of network access and element management systems and their protocols (SMNP, NMS, Syslog, SSH, Telnet, etc.) PREFERRED QUALIFICATIONS * Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E) * Working experience in Project management * Cisco CCNA or equivalent certification or networking familiarity

Keywords: SPECTRUM, Littleton , Advanced Video Engineer II - Core Video Ops, Other , Littleton, Colorado