IT Operations Manager - Year Round - Full Time

Company: Steamboat Ski Resort
Location: Vail
Posted on: May 20, 2025

Job Description:

Steamboat- Ski Town, U.S.A. - is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities.
Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
- Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
- Generous discounts on outdoor gear, apparel, rental cars, etc.
- Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
- Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
-Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
- Free regional bus pass

*For information on Steamboat Ski & Resort Corporation's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at
The IT Operations Manager at Steamboat Ski Resort oversees the daily operations of our IT systems, ensuring seamless performance of networks, servers, and infrastructure. You'll lead a team to address IT challenges, manage projects, and maintain security, while working closely with other departments to ensure technology supports resort operations and guest experience.
An attached pdf or word document of your resume is required. Respond to requests and incidents originating from all business units
Plan, organize, direct, control and evaluate IT technical procedures
Hire, direct, train, review and manage the timekeeping of direct reporting staff
Procure hardware, software, and peripherals and maintain current inventory
Manage computer and file permissions for secure access to network resources
Guide and teach employees throughout the resort on job-related IT procedures
Compliance with all company policies and procedures as well as any regulatory requirements
Minimum of 5-7 years of previous IT experience required
IT supervisor/management experience preferred
Computer and peripheral troubleshooting experience
Basic networking knowledge
Strong background in Windows operating systems and user configurations
Communicate clearly in English, both verbal / non-verbal, and written
Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company's Service Excellence standards
Bachelor's degree in computer science or like field preferred
Any computer science or business course work is preferred
The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total compensation package for employees. Other rewards may include short-term and long-term incentives.
Must be able to operate and sit at computer workstation for extended periods of time.
Must be able to lift and carry computer equipment with a minimum weight of 40 pounds
Must have a valid driver's license and meet company's insurability standards for motor vehicle operation

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.
Indoor/Outdoor: Hazardous Materials/Noise: The noise level in the work place is usually moderate.
Steamboat Ski and Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.
Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.
This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.
Employment with Steamboat Ski and Resort Corporation or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.
Steamboat Ski and Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski and Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.

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