Technical Support Specialist

Company: Vivos Therapeutics Inc
Location: Littleton
Posted on: January 22, 2023

Job Description:

Work for Vivos Therapeutics, Inc. We're Great Place to Work Certified! Great Place to Work
Vivos Therapeutics, Inc. is seeking a Technical Support Specialist for our Littleton, CO office. The Tech Support role is responsible for helping staff install, repair, and maintain equipment.
The Technical Support Specialist duties include:

Using the service ticketing system to manage and document service requests
Responding in a timely manner to incoming help requests
Coordinating the requisition of new equipment and parts for repairs
Installing and repairing enterprise software
Monitoring state of company equipment and coordinating preventative maintenance
Interfacing with the Network Administrators for support needs outside of the ticketing system
Reviewing, interpreting and designing ongoing business reports and their requirements
Researching and/or analyzing data
Building appropriate and useful reporting deliverables

High school diploma or GED equivalent
Specialized training/certifications (like A+) preferred
A technical degree is a plus
5 years in a Tech Support role
Ability to lift up to 55 pounds
Ability to stand on your feet up to 8 hours a day
Reliable transportation

Vivos offers a competitive benefits package including Medical, Dental, Vision, Life Insurance, PTO and 401K.
Vivos Therapeutics' mission is to rid the world of obstructive sleep apnea (OSA). We recognize that OSA doesn't just affect one race, gender, age, religion, gender identity, sexual orientation, physical or mental ability, and perspective. Our company is committed to building a workforce that reflects that diversity. We want to build a company where everyone feels empowered to bring their full, authentic selves to work and we know that diverse teams are better teams.PI201835421

Keywords: Vivos Therapeutics Inc, Littleton , Technical Support Specialist, IT / Software / Systems , Littleton, Colorado