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Patient Intake/Customer Service Rep

Company: South Denver Cardiology Associates
Location: Littleton
Posted on: September 15, 2022

Job Description:

*Responsibilities: ** Scheduling of office visits and outpatient diagnostic testing.* Front Desk registration* Assist Physicians and staff in placing and transferring calls.* Ability to learn and provide Alpha Numeric paging needs.* Manage incoming hospital requests according to set protocol.* Key player and participant in alerting entire building of emergencies.* Assist callers with directions to all office locations.* Take messages when required and maintain said records of all communications* Follow all established call handling protocol as provided by the Supervisor Maintain patient confidentiality according to HIPAA regulations* Assist in any additional clerical duties requested by the Supervisor Represent our Practice and Facility to referring Physicians, patients, and all other callers, in a positive and pleasant manner.* Answer, triage and route multiple phone lines.* Management of high call volume* Ability to cross train with other departments*Qualifications/Education: ** Ability to multi-task, problem solve and prioritize tasks based on urgency.* Excellent usage of Multi-phone line system and heavy computer use.* Friendly and professional telephone manner.* Ability to work cooperatively and communicate effectively with others.* Flexibility, promptness, and desire to be a team player.* Excellent organizational, oral and written communication skills.* Exceptional attention to detail with emphasis on accuracy and efficiency.* Medical office experience preferred.* Background check required (includes credit, justice, worker's comp)* Covid-19 Vaccination RequiredJob Type: Full-timePay: $19.00 - $22.00 per hourSchedule:* 8 hour shiftWork Location: One location

Keywords: South Denver Cardiology Associates, Littleton , Patient Intake/Customer Service Rep, Hospitality & Tourism , Littleton, Colorado

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