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Cupcake Decorator & Front Line Customer Service Representative

Company: Butterscotch Grove
Location: Littleton
Posted on: July 31, 2022

Job Description:

Job Description SUMMARY: Responsible for the daily production and decoration of cupcakes as well as Customer service PRIMARY DUTIES AND RESPONSIBILITIES: Responsible for the decoration of cupcakes. Responsible for mixing batters and fillings following recipes to ensure product consistency, quality, and cost. Responsible for waste management. Responsible for washing dishes and maintaining cleanliness. Must be on time for scheduled shift, dressed in proper uniform, and ready to work prior to clocking in. Responsible for the overall cleanliness of the store. Responsible for properly greeting and thanking customers (OTHER DUTIES MAY BE ASSIGNED) OTHER REQUIREMENTS: High School degree or equivalent. Minimum 3 years experience in a fast-paced, customer-service-driven environment. Must be well-organized and able to work under Stress. Ability to lift up to 50lbs. Ability to work independently with little direction or follow-up. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. Good interpersonal skills including the ability to effectively communicate in both writing and verbally. Excellent written, proofreading, and verbal communication skills. Must be detail-oriented, organized, and have the ability to multi-task. Ability to demonstrate supportive relationships with peers, vendors, and upper management. Must be flexible with a ---can-do--- attitude and have the ability to remain professional under high-pressure situations. Ability to retain and protect confidential material. Company Description Butterscotch Grove is looking for employees to grow with expanding business.

Keywords: Butterscotch Grove, Littleton , Cupcake Decorator & Front Line Customer Service Representative, Hospitality & Tourism , Littleton, Colorado

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