Customer Service Representative
Company: Redstone Animal Hospital
Location: Littleton
Posted on: July 31, 2022
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Job Description:
Job Description Busy and still rapidly growing
Littleton/Highlands Ranch area veterinary clinic seeking
compassionate, bubbly, motivated, front desk staff. This position
is Full-Time. Initial schedule is somewhat flexible but we strive
for the schedule to be consistent. Looking for someone with a
background in exceptional customer service. This is not an entry
level position but no veterinary specific experience is required.
The client service representative (receptionist) position is the
MOST IMPORTANT job in the hospital You are the client's first and
last impression. You get to mold their entire experience so this is
not a position to be taken lightly CSRs respond to emails, access
multiple dashboards and applications, schedule appointments, greet
clients, check clients out, keep the lobby stocked and organized,
scan and fax records. The CSRs are responsible for refilling
prescriptions, answer basic pet health questions and recording
client conversation and notes in the digital medical record. Again
this is a touch job full of multi-tasking and working in a fast
paced environment. The following things are a must to be
considered: Client communication and people skills Superior phone
skills Computer savvy Compassion & Empathy Multi-tasking The
ability to anticipate clients--- needs. Ability to handle multiple
inbound calls in a switchboard like atmosphere Quick learn OR
already have an understanding of veterinary terminology and
recommendations Adaptability and a upbeat attitude We like to boast
that we treat our staff really well around here Some of our amazing
benefits include: Competitive pay Pet daycare benefits Pet Boarding
Allowance Paid Time Off Medical and Dental Insurance 401 K with
company match Discounted veterinary care Paid Education and
Training opportunities Employee Recognition Staff Team Building
Excursions The pay range for this position is $16-20/hour depending
on experience. Link to this job
Keywords: Redstone Animal Hospital, Littleton , Customer Service Representative, Hospitality & Tourism , Littleton, Colorado
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