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Director, Mobile Products

Company: SPECTRUM
Location: Littleton
Posted on: September 21, 2022

Job Description:

Company Overview
Spectrum is the nation s fastest-growing mobile provider and leading internet provider. Our tech teams create, develop, and operate leading connectivity products serving nearly 100 million users and 500 million devices. We connect people to what s next.

This position is eligible to work in a hybrid work model (combination of in-office and remote days)

JOB SUMMARY
Responsible for the strategy and delivery of online tools supporting commercial products. Works at the highest level of the organization to define, develop and implement solutions to allow commercial customers to manage and control services. Owns the overall user experience of online applications including features, UI, and integration. Interacts heavily with the development and systems teams to design and develop solutions.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.

Partners with senior leadership to validate vision and tactical approach to develop and maintain online applications.

Develops and maintains detailed requirements for project and development teams describing function, features and user experience.

Leads a high-performing, cross functional team to deliver development and launch objectives.

Ensures applications elevate customer experience by delivering valuable, relevant functionality with clean user interfaces.

Prioritizes project inputs to deliver against product functionality and timeline.

Manages development milestones, project timeline, budget and go to market activities.

Coordinates with other functional groups to understand, document and represent their requirements within the applications.

Represents customer advocate by staying in close touch with customers and front line personnel to understand and represent the customer s best interests.

Oversees competitive, peer and customer research to identify new requirements and enhancements to improve the customer online experience.

Subject Matter Expert role during development process and acts as project sponsor to Strategic PMO team.

Works closely with development team to respond, clarify or define specific application behavior, look/feel and function.

Defines and collaborates with other teams to execute go-to-market strategy and plan.

Contributes to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork.

Translates industry/technology/business/competitive trends into strategic roadmap for web applications.

Manages financial parameters to quantify value and cost of initiatives.

Directs inputs and gain approval of key functional groups regarding product function or performance assumptions.

Defines product metrics, track performance and define reporting structure to contribute to management of online applications.

Works with engineering, product management peers, marketing stakeholders and key market areas on design requirements and implementation strategy.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Demonstrated in-depth understanding of web technologies, software development management, systems integration, web design and application management approaches required
Demonstrated in-depth understanding and demonstrated experience working in agile development environment
A strong and consistent history of leading people and projects to a successful, high impact outcome
Demonstrated in-depth understanding of mobile application development and integration
Demonstrated in-depth spreadsheet skills, with the ability to perform financial analyses and prepare business cases
Effective business sense and sense of urgency to achieve business results
Effective cognitive and communication skills
Ability to analyze and interpret detailed development issues as necessary to clarify requirements, function or application behavior
Ability to work independently and to make recommendations and decisions without direction
Ability to communicate verbally and in writing
Ability to plan, prioritize and organize effectively
Ability to simultaneously manage several projects
Ability to handle multiple projects and task, and to prioritize and organize effectively
Ability to analyze and interpret data
Ability to handle multiple projects and tasks
Ability to maintain confidentiality
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to be a strategic thinker
Ability to implement tactical plans to realize the long-term strategy

Required Education
Undergraduate degree required
MBA preferred, but not required
Prefer degree related to the software development or application management field, individual coursework related to web development, systems integration and user interface design

Required Related Work Experience and Number of Years
5-7 years of Web application development or web program management
1-3 years of Product Management

PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Thorough understanding of Business Cable, Internet and/or transport systems and services
Ability to lead matrix teams: must be comfortable in a highly visible role; a great consensus builder and the clear champion of their product line
Ability to influence other organizations and rally key stakeholders within the company to achieve key objectives
Ability to communicate with all levels of management and company personnel as well as in public forums
Great organizational and office management skills

WORKING CONDITIONS
Office environment

MPDBR

Here, employees don t just have jobs, they build careers. That s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $120,700.00 to $213,900.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Keywords: SPECTRUM, Littleton , Director, Mobile Products, Executive , Littleton, Colorado

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