Director, Mobile Products
Posted on: September 21, 2022
Spectrum is the nation s fastest-growing mobile provider and
leading internet provider. Our tech teams create, develop, and
operate leading connectivity products serving nearly 100 million
users and 500 million devices. We connect people to what s
This position is eligible to work in a hybrid work model
(combination of in-office and remote days)
Responsible for the strategy and delivery of online tools
supporting commercial products. Works at the highest level of the
organization to define, develop and implement solutions to allow
commercial customers to manage and control services. Owns the
overall user experience of online applications including features,
UI, and integration. Interacts heavily with the development and
systems teams to design and develop solutions.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and
enhance the customer experience.
Partners with senior leadership to validate vision and tactical
approach to develop and maintain online applications.
Develops and maintains detailed requirements for project and
development teams describing function, features and user
Leads a high-performing, cross functional team to deliver
development and launch objectives.
Ensures applications elevate customer experience by delivering
valuable, relevant functionality with clean user interfaces.
Prioritizes project inputs to deliver against product functionality
Manages development milestones, project timeline, budget and go to
Coordinates with other functional groups to understand, document
and represent their requirements within the applications.
Represents customer advocate by staying in close touch with
customers and front line personnel to understand and represent the
customer s best interests.
Oversees competitive, peer and customer research to identify new
requirements and enhancements to improve the customer online
Subject Matter Expert role during development process and acts as
project sponsor to Strategic PMO team.
Works closely with development team to respond, clarify or define
specific application behavior, look/feel and function.
Defines and collaborates with other teams to execute go-to-market
strategy and plan.
Contributes to the Company vision of being the industry leader in
customer service through quality, commitment, courtesy and
Translates industry/technology/business/competitive trends into
strategic roadmap for web applications.
Manages financial parameters to quantify value and cost of
Directs inputs and gain approval of key functional groups regarding
product function or performance assumptions.
Defines product metrics, track performance and define reporting
structure to contribute to management of online applications.
Works with engineering, product management peers, marketing
stakeholders and key market areas on design requirements and
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Demonstrated in-depth understanding of web technologies, software
development management, systems integration, web design and
application management approaches required
Demonstrated in-depth understanding and demonstrated experience
working in agile development environment
A strong and consistent history of leading people and projects to a
successful, high impact outcome
Demonstrated in-depth understanding of mobile application
development and integration
Demonstrated in-depth spreadsheet skills, with the ability to
perform financial analyses and prepare business cases
Effective business sense and sense of urgency to achieve business
Effective cognitive and communication skills
Ability to analyze and interpret detailed development issues as
necessary to clarify requirements, function or application
Ability to work independently and to make recommendations and
decisions without direction
Ability to communicate verbally and in writing
Ability to plan, prioritize and organize effectively
Ability to simultaneously manage several projects
Ability to handle multiple projects and task, and to prioritize and
Ability to analyze and interpret data
Ability to handle multiple projects and tasks
Ability to maintain confidentiality
Ability to make decisions and solve problems while working under
Ability to show judgment and initiative and to accomplish job
Ability to be a strategic thinker
Ability to implement tactical plans to realize the long-term
Undergraduate degree required
MBA preferred, but not required
Prefer degree related to the software development or application
management field, individual coursework related to web development,
systems integration and user interface design
Required Related Work Experience and Number of Years
5-7 years of Web application development or web program
1-3 years of Product Management
Preferred Skills/Abilities and Knowledge
Thorough understanding of Business Cable, Internet and/or transport
systems and services
Ability to lead matrix teams: must be comfortable in a highly
visible role; a great consensus builder and the clear champion of
their product line
Ability to influence other organizations and rally key stakeholders
within the company to achieve key objectives
Ability to communicate with all levels of management and company
personnel as well as in public forums
Great organizational and office management skills
Here, employees don t just have jobs, they build careers. That s
why we believe in offering a comprehensive pay and benefits package
that rewards employees for their contributions to our success,
supports all aspects of their well-being, and delivers real value
at every stage of life.
The pay for this position has a salary range of $120,700.00 to
$213,900.00. The actual salary offer will carefully consider a wide
range of factors, including your skills, qualifications, experience
and location. Also, certain positions are eligible for additional
forms of compensation such as bonuses.
Keywords: SPECTRUM, Littleton , Director, Mobile Products, Executive , Littleton, Colorado
Didn't find what you're looking for? Search again!