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Equipment Service Manager

Location: Littleton
Posted on: June 23, 2022

Job Description:

At POOLCORP, we are committed to our employees' success. Our comprehensive benefits program offers the flexibility of benefits that meet the needs of our employees and their families. Some of these benefits include medical, dental and vision care, company-paid life and long-term disability insurance, prescription drug coverage, flexible spending and health savings accounts, 401(k) with company match, employee stock purchase plan, and employee assistance and education reimbursement programs. These benefits can help build a foundation for the future while helping employees live a healthy lifestyle.The compensation range for this position in Colorado is between $22-$25 based on a full-time schedule. The actual pay may vary depending on your skills, qualifications and experience. Additionally, this position may be eligible for discretionary bonuses or commissions plans as well as relocation or cost of living adjustments.Your total compensation (pay, benefits, and bonuses) will be adjusted based upon your job classification, hours worked, and length of employment. Please note that benefits are subject to change. For more information about compensation and benefits, visit .NOTE: I did tweak some of the POOLCORP 'fluff' and eliminated the portion about benefits to avoid being repetitive in posting since we mention it at bottom.Location: Horizon Littleton, Co - H410; 4971 S. Rio Grande St. Littleton, Colorado - 80120Job Summary:
ThePower EquipmentSales & Service Manager is responsible for the day to day operations of the service department including personnel management, asset management and sales & service management for a specific geographic location.Responsibilities:

  • Achieves Sales Center sales, margin and operating income goals as well as market share targets by establishing strong working relationships with customers, sales team and sales centers.
  • Takes primary lead in establishing and maintaining sales relationships with key customers.
  • Monitors, tracks and addresses performance issues as necessary utilizing established metrics.
  • Provides monthly progress reports to senior management as applicable.
  • Achieves operational, administrative & quality objectives by utilizing necessary resources including but not limited toStandard Operating Procedures, Employee Handbook, service warranty & registrations, and rebate processing.
  • Monitors, tracks and addresses quality related issues including billable hours, shop & labor expenses and other metrics as applicable.
  • Ensures the sales team and service center are staffed with product knowledgeable, customer oriented employees by providing training, coaching, accurate and timely performance appraisals;provides additional tools and resources necessary to assist teams with achieving performance expectations and standards.
  • Ensures the service department assets (building, trucks, trailers & shop related equipment) are properly maintained and serviced in order to provide an operationally sound, efficient, clean and safe environment for employees and customers.
  • Assists in the annual forecast / budget process by providing key sales and expense figures for the service center and market.
  • Participates in industry-related events and trade associations.
  • Other duties as assigned.Requirements:
    • Two years' experience in a managerial or supervisory role is desired.
    • Prior experience with small engine repair.
    • Ability to lead, coach, delegate, inspire and communicate in a clear, positive and effective manner.
    • Excellent organization, presentation and time management skills.
    • Demonstrated sales experience, proven negotiation skills.
    • Must hold a valid driver's license and have a satisfactory driving record according to the company's automobile insurance carrier.
      Horizon Distributors, Inc./POOLCORP is a drug-free company and an EOE, M/F/V/D.

Keywords: POOLCORP, Littleton , Equipment Service Manager, Executive , Littleton, Colorado

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