Clinical Team Lead - Case Management

Company: AllHealth Network
Location: Littleton
Posted on: November 12, 2021

Job Description:

Can you join AllHealth Network? Yes you can - if you're excited by the thought of working with over 400 colleagues, 18,000 clients, being valued for the work that you do and can embrace the mission of the organization, which is to provide is to enhance quality of life for individuals and families in our community through compassionate, integrated behavioral health services. We are seeking a motivated individual to be a part of our Case Management Team as the Team Lead. The Team Lead will assist the Clinical Manager with leading the case managers and peer recovery coaches in re-engagement efforts. The Team Lead will support with referrals, training, coverage and data collection.Job Purpose:This position provides behavioral health consultation, biopsychosocial assessment, counseling, and evidence-based interventions to individuals, groups and/or their families utilizing strength-based and recovery models of service delivery. Supports the day-to-day functioning of the clinical team and provides supervision and consultative support for staff.Goals and Objectives:Meet productivity standards for the job role.Positively contribute to the financial health of the organization by ensuring delivery of billable services.Provide therapeutic interventions and documentation to meet regulatory standards and/or contractual requirements.Actively participate in and contribute to a team-based model to ensure integration of services and coordination of care to promote improved client outcomes.Provide a consistent, on-site (where possible) support presence for teams.Foster staff development and competency through supervision, coaching, trainings, and team meetings.Monitor documentation and oversee clinical care delivery to ensure regulatory standards and/or contractual requirements are met.Enhance professional growth and development through participation in specialized training.Promote positive culture of collaboration within AllHealth Network.Duties and Responsibilities:Provide comprehensive assessment, evaluation, crisis intervention and psychotherapy to individuals, families, and groups of clients with mental health and behavioral health needs.Administer standardized screening tools to identify clients with behavioral health and/or substance abuse problemsAssist clients with symptom/issue reduction (e.g. insomnia, anxiety, depression, and post-trauma symptoms, stress management, emotional dysregulation)Use evidence-based models for treatment, including but not limited to CBT, solution-focused therapy, behavioral activation, harm reduction, motivational interviewing and health psychologyProvide an integrated care approach to assessment and intervention for clients having difficulty managing their health due to physical health condition/chronic disease, psychological, behavioral, cognitive, or social factorsWork closely and collaboratively within a team approach to provide assistance in addressing social issues and basic needs that are barriers to effective treatment outcomes and the client's ability to thrive. Linkage to case management services and/or community-based resources as neededDevelop a comprehensive, individualized treatment plan and goals for the client; updating and modifying as needs changeMaintain accurate and timely clinical documentation in EHR according to established protocolsParticipate in interdisciplinary team meetings to review client caseload, treatment, concerns, and recommendationsPositively contribute to the financial health of the organization by ensuring delivery of billable services and utilizing, monitoring, and collecting data for decision making and program improvementsMaintain positive, ethical, and professional working relationships with community, government agencies, and other professionalsParticipate and contribute to team meetings, clinical supervision and other meetings, as needed, to ensure cohesive department operationsEnhance professional growth and development through participation in specialized trainingComplete all required documentation accurately, legibly and within established timelinesFollow all AllHealth Network policies and proceduresComplete all required trainings as listed in Relias Learning within required timelinesIn conjunction with Clinical Managers, oversee the administrative and clinical supervision of the team to ensure performance standards and staffing needs are met.Provide clinical and administrative support to team members that includes assistance with crisis situations and other urgent matters.Work closely and collaboratively with Management team to understand department objectives, strategies and vision in order to maximize staff efficiencies and operations.Assist and develop a successful and cohesive team, with high level of productivity and accuracy to achieve performance metrics.Provide clinical supervision, coaching and mentoring to staff including providing expertise and knowledge of case management, case discussion and consultation/supervision, and professional development opportunities. Directly manage complicated requests from clients, providers or staff.Act as a resource to answer questions and assist peers and management with delegated tasks and projects.Perform audits of assessments, care plans and service notes to verify cases are properly managed and client coordination activities are occurring and appropriately documented.Maintain a caseload of clients in accordance with department policy, to gain optimal functioning and sustain improvements in health management.Act as a client advocate and a liaison between internal and external providers, and community resources to seamlessly integrate services.Follow all AllHealth Network policies and proceduresComplete all required trainings as listed in Relias Learning (both online training and face-to-face training) within required timelinesPerform other duties as required within the scope of the position and the experience, education and ability of the employee.Key Technical Skills and Knowledge:Education: Bachelor's degree in Social Work, Counseling, Psychology or related field.Experience: Minimum of 2 years' experience working in a clinical setting in the behavioral health field.At least one year supervision and management experience preferred.May require additional specialized experience and knowledge depending on program needs and focus, i.e., housing, vocational rehabilitation, recovery, working with special populations, etc.Demonstrate a high level of skill in assessment, evaluation and therapeutic engagement of diverse clients; use of evidence-based counseling models and techniques that match presenting problems; good diagnostic skills and treatment/care planning; and the ability to work with clinical documentation and electronic health records (EHR).Knowledge of DSM V and working principles of recovery and trauma-informed care in treatment planning and in direct care. Experience working with individuals and families who experience various behavioral health problems.Ability to operate PC-based software programs including proficiency in Word, Excel and other computer based systems.Possess advanced written and oral communication, decision making and problem solving skills, and efficient time management. Excellent interpersonal skills, the ability to work independently and as part of a team; collaborating with other internal and external teams.Must be competent in clinical assessment, diagnosis, and therapeutic interventions and have the ability to coach staff in these areasMust be skilled in risk assessment and crisis evaluation and have the ability to coach staff in these areas.Knowledge of community resourcesMust possess own transportation, have a good driving record, a valid driver's license, and proof of insurance.Salary: $45,400,000 - $56,000 annuallyThe base salary range represents the low and high end of the AllHealth Network salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, merit, and the ability to embody the AllHealth Network mission and values. The range listed is just one component of AllHealth Networks' total compensation package for employees. Other rewards may include short-term and long-term incentives as well as a generous benefits package detailed below.Benefits & Perks:First, you would be joining on of Denver's Top Places to Work! We are honored to receive this amazing designation and we know it is recognition from our engaged staff who believe they are taken care of, listened to, and believe they are part of something bigger.Our facility is approved by the Colorado Health Service Corps (CHSC), and we offer our employees the opportunity to participate in our Loan Repayment Program. Additionally, we provide a comprehensive compensation and benefits package which includes:Positive, collaborative team cultureCompetitive compensation structureMedical Insurance, Dental Insurance, Basic Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending AccountsRetirement Savings 401k, company match up to 50% of the first 6% contributedExcellent Paid Time Off & Paid Holidays OffAdditional BenefitsAllHealth Network is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, marital status, gender, sexual orientation, genetic information, or any other status protected by applicable state or local law.EducationPreferredMasters or better in Counseling PsychologyMasters or better in Social WorkMasters or better in PsychologyLicenses & CertificationsRequiredLCSWLMFTLPC

Keywords: AllHealth Network, Littleton , Clinical Team Lead - Case Management, Executive , Littleton, Colorado