Principal Assurance Engineer

Company: DISH
Location: Littleton
Posted on: September 15, 2023

Job Description:

Department Summary

DISH is a Fortune 200 company that continues to redefine the communications industry.Our legacy is innovation and a willingness to challenge the status quo, includingreinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launchof the DISH satellite TV service, taking on some of the largest U.S. corporations in theprocess, and grew to be the fourth-largest pay-TV provider. We are doing it again withthe first live, internet-delivered TV service - Sling TV - that bucks traditional pay-TVnorms and gives consumers a truly new way to access and watch television.Now we have our sights set on upending the wireless industry and unseating theentrenched incumbent carriers.We are driven by curiosity, pride, adventure, and a desire to win - it's in our DNA. We'relooking for people with boundless energy, intelligence, and an overwhelming need toachieve to join our team as we embark on the next chapter of our story.Opportunity is here. We are DISH.
Job Duties and Responsibilities

Job Responsibilities:

• Own the technical vision, direction, development, and delivery of Service & Product Assurance domain within the end to end IT architecture.
• Ensures the domain delivers the business functionality required by becoming the subject matter expert via hands on working experiencing within the domain.
• Develop and evolve the assurance domain strategy that aligns with the end to end architecture and business objectives.
• Continuous evaluation and recommendations of vendor solutions, technology capabilities, and industry trends.
• Daily functional architecture duties such as analysis, design, functional requirements, and integration activities for assurance domain.
• Primary business liaison to the user groups that will be utilizing and/or maintaining the domain in production environment. -
• Influence, coach, and educate project teams, other teams, vendors, and business partners on the purpose, business functionality, and platform interactions/dependencies of the domain(s) supported.
• Own key relationships both up and downstream of the domain to ensure alignment of domain purpose, requirements, and business functionality it needs to support. -
• Provide domain level expertise and direction to Project Managers, Business Liaisons, System Analysts, other Architects and Developers.
• Engage across project teams, vendors and other stakeholders to ensure business projects and enabling technology are delivered in line with the domain supported.
• Communicate technical decisions to non-technical audiences and build consensus around them.
• Participate in conversations with various teams to brainstorm for new ideas and ways to improve domain capabilities and development delivery.
• Drive automation at all stages of software development, release, operations, and maintenance.
• To guide the Service Management IT team in maximizing operational efficiency and automation for Network Operations
  • Ensure IT has a strong understanding of Network Ops processes
  • Ensure IT team understands Break Fix, Change Mgt, Problem Mgt, Field Mgt, and Event Management operational processes
  • Provides opportunities to convert manual processes to automated
  • Provides high level timelines and road maps for strategic initiatives
    • To Guide Event Management to maximize actionability of Incidents and guide correlation rules.
      • Pose/ Guide fault correlation opportunities
      • Identify filtering of unnecessary events from the network. -
      • Identify grouping ideas of incidents and events
      • Identifies and helps engineer Incident enrichment -
      • Fosters guides and helps engineer closed loop automation via event managementActs as liaison between Network Operations and IT Engineering. -
        Develops and presents periodic strategic guidance on operational architectureGives guidance to Network partners on automation opportunitiesProvides metrics and trends on Incidents, SLAs, and MTTR -Proposes high level architectural opportunities in service managementProvides overviews of operational and automation opportunities to executive management. -Guides junior team members in the development of requirements

        Helps junior members document requirementsAssist in validation of critical requirementsOrganizes user acceptance of critical features.
        Skills, Experience and Requirements
        
        Experience / Qualifications:

        • Have 12+ years of hands on experience developing and/or supporting telecommunication OSS platforms (wireless experience a plus).
        • Experience in integrating OSS platforms from various vendors and across the end to end architecture.
        • Knowledge of telecommunication industry best practices within the OSS domain and across the end to end architecture.
        • Knowledge of industry standard API's and interface specifications (TMF and others).
        • Proven ability to learn quickly, adapt to frequently changing circumstances and take the ball and run with it
        • Consider yourself a great visual communicator and are able to create documents that describe systems, integrations, software functionality, and other key concepts using tools like Visio, , etc.
        • Have proven ability in fostering an environment that empowers teams and facilitates the development of the organization, setting everyone up to deliver their best work
        • Written/verbal communication skills appropriate for frequent interaction with senior technical and executive leaders.
        • Ability to reason about performance, security, and process interactions in complex distributed systems
        • Familiarity with public cloud offerings (AWS, GCP), virtualization platforms (VMware), container orchestration (Kubernetes, CI/CD) are a plus. - -
          Salary Range
          
          Compensation: $115,500.00/Year - $165,000.00/Year
          Compensation and Benefits
          
          We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: -.------ -The base pay range shown is a guideline. Individual total -compensation -will vary based on factors such as qualifications, skill level, and competencies; -compensation -is based on the role's location and is subject to change based on work location. -Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. -

Keywords: DISH, Littleton , Principal Assurance Engineer, Engineering , Littleton, Colorado