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Principal Engineer III - APO Provisioning

Company: Spectrum
Location: Littleton
Posted on: September 12, 2020

Job Description:

JOB SCOPE

Seeking an experienced systems administrator to support advanced engineering and operational responsibilities for Charter's Identity and Authentication platforms. Will be responsible for operational and engineering activities that maintain and enhance the company's LDAP and web services software. Works closely with other network operations, engineering, and IT staff on system design, engineering, configuration and operation. Mastery of critical thinking and technical triage across broad ecosystems required. Accountable for the engineering and development of highly-available systems and standards. Responsible for the operationalization and implementation of web services and LDAP solutions that align with business objectives. Interfaces at the various levels of the organization to operational strategies related to service delivery with a focus on scalability, reliability, high availability, time to market, and automation to promote a superior customer experience. Works closely with technical operations staff on system designs and configurations. Collaborates with the design teams and advises team leaders.

DUTIES AND RESPONSIBILITIES

  • Responsible for engineering activities that maintain and enhance the company's services directories related to identity, provisioning and activation, and authentication.
  • Design and deploy platforms including Linux, Java, WebLogic, Ping Unbound ID (LDAP), and others.
  • Utilize staging/lab environment to validate test plans and configurations before service deployment. Develop test cases and use cases in efforts to meet business needs and enhance the customer experience as well as provide a high-level of engineering technical documents and support to operational personnel.
  • Mastery of common scripting languages and practices.
  • Mastery of typical operations tools for monitoring, deployment, configuration management and automation.
  • Direct support in maintenance window for new/critical deployments to ensure process and procedures are properly written and deliver the expected results.
  • Direct triage and remediation support in for critical system outage and impairments.
  • Develop automation scripts for platform testing, synthetic transactions, and deployment support.
  • Drive continual service improvements within the service delivery platforms to improve operational effectiveness across Network Operations and company performance measures while ensuring alignment of business strategies with technical solutions.
  • Drive a culture of operational excellence by ensuring all systems and solutions are deeply instrumented and monitored to increase operational efficiency and availability of all systems, applications and platforms.
  • Champion technology evaluations, adoption of systems, tools and processes where appropriate.
  • Provides engineering technical support and guidance to other personnel and ensures all technical integration, changes, standards and documentation are met.
  • Mentors and guides the work of technical staff.
  • Reviews work plans, tests system designs and advises on improvements.
  • Advanced knowledge in operating systems, data storage technologies, databases, network devices, network appliances, network design, protocols, OSI model and systems architectures
  • Thorough understanding of modern micro service platforms, architectures and cloud infrastructure services
  • Experience developing distributed software operating within JVM and on Linux platforms
  • Demonstrated understanding of DevOps principles having a track record of transforming organizations to apply them in practice
  • Possess effective communications skills including written, oral, and executive presentation skills
  • Is able to make decisions, solve problems all while working under pressure
  • Capable of analyzing and resolving complex issues, both logical and interpersonal
  • Ability to plan, prioritize and organize multiple projects and tasks effectivelyBASIC / MINIMUM QUALIFICATIONS
  • Bachelor's degree in Computer Science, Software Engineering or related field, and / or equivalent work experience.
  • Minimum of twelve (12) years of overall engineering work experience
  • Minimum of ten (10) years of Systems / Server Administration of CentOS/Linux UNIX.
  • Minimum of ten (10) years of Software Development experience, preferably in a DevOps model.
  • Minimum of five (5) years of Network Engineering experience.
  • Minimum of five (5) years of Java, web services/REST APIs, LDAP development experience.
  • Minimum of five (5) years of experience with Chef, Ansible, Jenkins or other.ADDITIONAL JOB QUALIFICATIONS
  • Drive continual service improvements within the service delivery platforms to improve operational effectiveness across Network Operations and company performance measures while ensuring alignment of business strategies with technical solutions.
  • Expert level knowledge and experience in the creation of original tools using one or more of the following scripting languages: bash, perl, python, ruby or go; python and ruby preferred.
  • Solid written and oral communication skills, with the ability to communicate effectively to other engineers, as well as senior leadership.
  • Extensive knowledge of Linux, Unix, Java and web service applications, and OSS back office systems
  • Highly skilled infrastructure knowledge (raw iron/bare metal, steel cloud, ElasticCloud, AWS, Kubernetes, Docker )
  • Skilled at troubleshooting network issues using packet capture tools including NetScout and Wireshark.
  • Preparing systems integration and test certification documentation and reporting, generating test reports, methods of procedure and bug reports.
  • Ability to operate independently with occasional oversite.
  • Travel as occasions demand to meet the business needs.
  • Prior experience working as project technical lead and a demonstrated history of training more junior technical staff.
  • Ability to lead engineers across multiple teams to execute cross-functional technical initiatives
  • Excellent written and verbal skills - Uses clear, concise, technically accurate language in describing events and challenges.
  • Assembles concise, understandable analysis and clearly identifies facts and opinion

Keywords: Spectrum, Littleton , Principal Engineer III - APO Provisioning, Engineering , Littleton, Colorado

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