Red Robin: Software Engineer - Marketing Technology

Company: Red Robin
Location: Littleton
Posted on: November 12, 2021

Job Description:

Software Engineer Marketing TechnologyRed Robin is looking for an experienced Software Engineer to help us execute the next generation of digital guest experience and marketing technology at Red Robin. Our projects involve delivering solutions across our enterprise Salesforce systems (Service and Marketing Cloud), loyalty platform, consumer-oriented microservices, and other third-party platforms.Responsibilities:Collaborate with product owners and business stakeholders to plan and execute projects by ensuring the team has appropriate functional and technical specificationsEnhance and support the marketing technology stack integrations used by Red RobinContribute to software builds, deployment strategies, code reviews and software recommendationsImplement data management, migration tools and/or scripts within Salesforce platformsCommunicate concepts, architectures and solution approach options through effective diagrams and documentationEnsure that deployments are accurate and proper required documentation is implementedKnowledge of software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operationsInterface with external partners, application users and other technical and support personnel to produce high quality software that meets stakeholder needs, delivers value for the enterprise, and most importantly ensures a successful launch every timeCreate artifacts that improve and accelerate other development efforts (e.G., unit tests, documentation)Continuous learning in the MarTech space with an understanding of basic CRM operations, loyalty platforms, consumer-facing solutions, etc.Multitask across multiple projectsMust be data savvy and be able to provide insight and guidance to data integration needs/capabilities and organize data to be more contextual and actionable as it pertains to MarTech productsLeverage industry best practices and design patterns to modernize, enhance and integrate systems and applicationsExecute in multiple forms of troubleshooting problems.Maintains, troubleshoots, optimizes, and enhances existing legacy systems and applications.Expertise in determining performance bottlenecks and how to fix them from the API to the database.Qualifications5+ years' experience integrating within Salesforce Platforms (Service Cloud, Marketing Cloud and/or Customer360) and third-party partners5+ years' experience coding integrations using Salesforce APIExperience in marketing customer data modelsKnowledge of CRM and loyalty programsFamiliarity with APEX, Visualforce, and Lightning web componentsExperience with RESTful API design and architectureCertifications within the Salesforce ecosystem a plusExperience working in Scrum and/or other Agile methodologies using JIRAPreferred knowledge of one or more programming languages (C#, Java, or others)Good written and verbal skillsGood interpersonal communication skills to work with Product on requirementsGood analytical and troubleshooting skills as it relates to the interoperability of new and existing solutionsHands-on experience in multiple disparate technologiesBenefits:Eligible for an annual bonusPaid time off and holidaysHealth, vision, dental, life insurance plans, and discounts401(k) savings plan plus a company match with immediate vestingEligible to participate in the employee stock purchase plan after 1 year of continuous employmentDiscounts on Red Robin foodCompensation Range: $85,700.00 $117,875.00Red Robin is an Equal Opportunity & E-Verify Employer#rritanalysttech #date102821

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