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Remote Business Process Tier 3 Social Media Customer Service Agent

Company: VirtualVocations
Location: Littleton
Posted on: May 1, 2021

Job Description:

A business process management solutions provider is seeking a Remote Business Process Tier 3 Social Media Customer Service Agent. Core Responsibilities Include: Listening, monitoring, responding and engaging with customers Being responsible for customer support and answering questions via multiple social media platforms Become an advocate for the company across multiple social media platforms Qualifications Include: 1-2 years of customer service and/or customer relations experience required Strong knowledge of computer applications including: Microsoft Office and Internet Explorer H.S Diploma required Experience in social media management, marketing or public relations required Minimum typing speed of 25 wpm Experience dealing with high level/profile contacts in a customer service or social media environment

Keywords: VirtualVocations, Littleton , Remote Business Process Tier 3 Social Media Customer Service Agent, Advertising , Littleton, Colorado

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