Front Office Supervisor - Burrows Internal Medicine
Company: OnPoint Medical Group
Location: Littleton
Posted on: January 27, 2023
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Job Description:
OnPoint Medical Group is searching for an outstanding Front
Office Supervisor to join our team at Burrows Internal Medicine!
Come join a great group of medical professionals as our network
continues to grow! OnPoint Medical Group is a physician-led network
of skilled Primary and Urgent care providers who are committed to
expanding access to quality healthcare in the most effective and
affordable manner possible.Our "Circle of Care" has one primary
goal - to ensure the health and wellness of members and their
families. We do this by providing access to a comprehensive menu of
medical services from one unified physician group in their
neighborhoods. With doctors, nurses, specialists, labs and medical
records all interlinked and coordinated, patient care has never
been in better hands.The Front Office Supervisor manages all areas
of the front desk. This includes personnel management, training and
daily activities of front desk staff. The Front Office Supervisor
is responsible to create workflows that create a positive patient
experience. The supervisor does this by working side by side with
staff and leading by example. The Front Office Supervisor typically
work Monday- Friday 8am -5pm, but hours may vary based on business
needs.ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE
FOLLOWINGThe following statements are illustrative of the essential
duties of the job and do not include other nonessential or
peripheral duties that may be required. We retain the right to
modify or change the essential and additional functions of the job
at any time.1.Responsible to manage front desk operations on a
daily basis. Including scheduling of staff, staff development and
training.2.Accountable for following and enforcing the guidelines
for attendance, punctuality and overall dependability3.Responsible
to be the first line to handle complaints and concerns from
patients and staff.4.Responsible for greeting incoming patients in
a friendly and professional manner.5.Completes administrative
duties that ensure the patient's visit is smooth, billing can be
processed timely and accurately, and front office remains clutter
free and organized.6.Responsible to ensure co pays and balances due
are collected at the time of visit and in accordance with patient
insurance guidelines.7.Ensure the lobby/front desk area are kept
clean and organized.8.Performs clerical activities related to
appointment scheduling and patient intake, data verification,
office communications, and filing of patient records9.Prepares the
office for opening and cleans up at the end of the day (also
includes help rotating schedule for break room)10.Coordinate front
office meetings.11.Follows all OMG standards, policies and
procedures and/or government guidelines. Including HIPAA and
privacy laws.QUALIFICATIONSTo perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required for this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.Minimum
Education/Experience---High School Diploma or High School
Equivalency---1-2 years of experience in a physician office or
clinical environment---Customer Service Experience---Strong
computer skills requiredPreferred Education/Experience---Some
college - medical, business, accounting focus---Supervisor
experience preferred---Current CPR card---EMR experience
preferred-Athenahealth practice management systemSUPERVISORY
RESPONSIBILITIESThis position has supervisory responsibilities for
front office staff.JOB ELEMENTS/WORKING CONDITIONS---While
performing the duties of this job, the employee is regularly
required to stand; use hands to handle, or feel; reach with hands
and arms; and talk or hear.---Occasionally required to walk; sit;
and stoop, kneel, crouch, or crawl.---Frequently lift and/or move
up to 10 pounds and occasionally lift and/or move more than 25
pounds.---Specific vision abilities required by this job include
close vision, distance vision, and ability to adjust focus.Work
EnvironmentThe above statements describe the general nature and
level of work performed by people assigned to this classification.
They are not an exhaustive list of all responsibilities, duties and
skills required of personnel so classified. All personnel may be
required to perform duties outside of their normal responsibilities
from time to time, as needed.BENEFITS OFFERED
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Keywords: OnPoint Medical Group, Littleton , Front Office Supervisor - Burrows Internal Medicine, Administration, Clerical , Littleton, Colorado
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